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Our Solutions

Sparkwise offers a wide variety of cloud-based solutions to fit your needs.

 

Customer Relationship Management

Establishing good relationships with your customers is essential to gain their loyalty and acquire new ones. Get a 360-degree overview of your business by centralizing information about sales and customers to increase business productivity. Trace the interactions with your clients and follow the progress of the sales process with the right CRM.

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Help Desk

Centralize your interaction with your clients by adopting a Help Desk software. Whether your customer contacts you by email, by a social media or by a chatbot, be sure to communicate consistent information in order to deliver an awesome customer experience.

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Quote Management

Product configuration and quote processes typically take a lot of time and can be complex to do. If your deals configurations are becoming messy, it’s time to automate and speed up your processes with a Quote Management software. It will help you accelerate your sales by delivering you automated sales quoting.

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Project Management

An all-in-one suite to manage people, projects, and everything in between. Stop switching between multiple tools. With ClickUp, manage everything in one platform. All your work in one place: Tasks, docs, chat, goals, & more.

 

Professional services automation

Ready to automate your professional services? Set your business up for success with an all-in-one PSA solution to manage your sales and customers, plan your team’s time and projects, and keep track of your business results.

 

employee sCheduling

Stop wasting time managing schedules. Make flexibility your best policy by empowering employees to create their optimal schedules. An employee scheduling platform that drives engagement and profit in the long haul.

 

INTEGRATION PLATFORM

With the help of Integromat, we can integrate and automate your processes. This will allow you to standardize your data, avoid the risk of errors and save time. Using advanced data extraction, transformation and migration techniques, we can build personalized integrations & automations adapted to your reality.

Interested by our solutions?

Request a free assessment to know how we can help you grow your business with our cloud-based solutions.

Our Services

Sparkwise offers a wide variety of services to fit your needs.

Implementation

Our team will analyse, configure, test and deploy solutions to optimize your business processes and help you drive your business based on your needs. Sparkwise is your trusted advisor for all your needs concerning CRM.

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INTEGRATION

We know that a business needs to be integrated in order to have a single source of truth. Sparkwise can help you to centralize all your information in order to be sure that you take the right business decision, based on the good data.

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Support

Thinking of hiring a CRM Administrator? Simplify your life and trust a software specialist from Sparkwise for all your needs. We will set up, maintain and customize your CRM instance according to your specifications.

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Solutions advisor

Our certified consultants will help you to choose the right solution by doing a complete Business analysis of your processes following the best practices in the IT industry. Be sure that Sparkwise will always recommend you the best software solution based on your needs. If this solution is not in our portfolio, we will make sure that we have the right knowledge or we will refer you to an expert for this particular solution.

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DATA MIGRATION

Exporting and importing data can be risky without the proper knowledge. Stop worrying, Sparkwise offers the migration of your database and metadata across different systems following the best practices in the industry. We can also provide you with the right templates to do it yourselves.

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TRAINING

Whether you need a training session for a specific function or an overview of one of our solutions, we are ready to help your team. With qualified employees , you will achieve the full potential of your software.

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Interested by our services?

Request a free assessment to know how we can help you grow your business with our personalized services.

About us

Sparkwise is an IT consulting firm that helps businesses thrive using easy-to-use and scalable solutions. Our certified analyst will take all the time necessary to understand your unique business requirements and design the right solution to meet them. This is our promise to you: we will always give you the best of us to ensure your success. Our philosophy is simple: we think that the success of our business is directly impacted by the success of yours.

At Sparkwise, we are committed to your success!

OUR CERTIFICATIONS

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OUr team

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Web Developer & Integrator

Marc-André Saint-Jarre

With extensive experience supporting users of an ERP software specialized in the Construction & Real Estate industry, Marc-André developed a strong expertise in order to understand the needs and wishes of the users and make them happen by implementing the right solutions. Results-oriented, he is using his vast Salesforce knowledge to assure the success of every client. When he’s not building software integrations, Marc-André is on his bicycle, trying to beat his last speed record. He holds a Bachelor in Business Administration in IT and Project Management from HEC Montréal.

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Functional Consultant

Mario Grlic-Jurjevic

Mario is the leader of business development. With several years of experience managing staff in the Hospitality industry, he learned how to make sure to deliver the best customer service. He developed a strong understanding of the clients needs. The biggest strength of Mario is his ability to think out-of-the-box and question every process in order to achieve efficiency. When Mario is not asking for data insight to Einstein, the Salesforce AI assistant, you can catch him practicing Muay-Thaï. He holds a Bachelor in Business Administration in Manufacturing from University of Quebec in Montreal – UQAM (ESG).

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Business Analyst

Vincent Renaud

With a broad experience in ERP and CRM implementation in many industries, Vincent is ready to advise his clients to thrive their growth with the required solution. One of his realizations includes the implementation of a Field Management Software to improve the speed and efficiency of the operations. When Vincent is not debugging an instance, you can catch him hiking to a remote campsite, enjoying wildlife. He holds a Bachelor in Business Administration in IT management from University of Quebec in Montreal – UQAM (ESG).

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Contact

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+1 (514) 360-1618

Monday: 9 AM – 5 PM

Tuesday: 9 AM – 5 PM

Wednesday: 9 AM – 5 PM

Thursday: 9 AM – 5 PM

Friday: 9 AM – 5 PM

REQUEST A FREE ASSESSMENT

Interested in our solutions or services? Complete this form to receive a free assessment with one of our experts.